Medicare Billing

Mr. Mobility™ is an authorized Medicare provider and we are happy to assist you in obtaining reimbursement from Medicare for any eligible item.

We understand that the process of submitting claims to Medicare can be tricky and time consuming. To help make the process easier, Mr. Mobility™ offers what is known as "courtesy billing." Basically, this means that after you purchase an eligible product from Mr. Mobility™ and request that we "courtesy bill" Medicare, we will handle all of the documentation required to submit a claim to Medicare on your behalf. This includes any paperwork needed from your physician. If your claim is approved by Medicare, they will reimburse you directly.

If you would like to take advantage of Medicare or insurance coverage, you generally can buy from us, at mrmobility.com, using your credit card, and have it delivered to your door in about a week.

Reimbursement Overview

Every product that is eligible for Medicare reimbursement has what is called an "allowable amount." This "allowable" is basically the fee that Medicare determines for the item. The Medicare allowable amount varies by product category and by state.

When Medicare approves a claim, they will normally pay 80% of this allowable amount. The other 20% is the coinsurance and may be covered by your secondary insurance, if any.

Please call Mr. Mobility™ at 1-800-555-2909 to determine the allowable amounts for the any of the item(s) you are interested in purchasing.

Reimbursement Process

After purchasing a Medicare-eligible product and requesting that Mr. Mobility™ courtesy bill Medicare on your behalf, we will work with you to complete all of the required documentation and submit your claim.

There are several important things to know about the Medicare Reimbursement process:

Mr. Mobility™ is only able to provide courtesy billing for customers that have non-HMO Medicare as their primary coverage. A Medicare HMO, also known as Medicare Advantage, is a private insurance company whose services have been enlisted to manage your Medicare benefits. The HMO receives a fee from Medicare and the HMO is responsible for paying all claims. Nearly all HMOs will reimburse services only when provided by "in-network" providers with whom the HMO has a contract.

Mr. Mobility TM will verify coverage and eligibility before processing your order.

If you request Medicare billing, your product will not ship until we receive all of the required documentation regarding your claim.

Reimbursement Criteria

In order to be approved for Medicare reimbursement, specific criteria must be met. These criteria vary from category to category. View the Insurance & Equipment Types tab to see an overview of the criteria used by Medicare to determine eligibility by category. Medicare generally will not reimburse a new piece of equipment when they have previously paid for the same type of equipment for you. For instance, if Medicare previously covered a scooter for you, Medicare would not reimburse another scooter. Medicare will however, cover repairs on equipment that they have purchased for you.

For more information regarding eligibility, please call us at 1-800-555-2909 or email us.